My 1st Experience Buying Furniture Online
Are you thinking about purchasing furniture from an online discount retailer for the first time?
I recently purchased a sofa from wayfair.com and a patterned wool rug from overstock.com
Trust me, I was terrified to buy furniture I couldn’t see in person or feel, but I took a chance to save HUNDREDS of dollars.
Of course, I was still dreaming of the rug I really wanted from Crate and Barrel, but I felt much better after I realized I had saved more than a $1,000 dollars.
When I received the rug and sofa I purchased online, I was extremely pleased. That’s why I’m sharing it with you!
To be fair, here are some pros & cons:
- Save hundreds (maybe even thousands) of dollars on furniture. Since furniture often has extremely high markups, online discount furniture stores may offer more for your money. One tip I’ve learned is that you can find something you love on one website and search for it on the other to see if it’s even cheaper. The name of your product may be different, but you’ll know it’s the same by the product description and image. I did this for my rug which I first found on wayfair.com, but purchased for much less on overstock.com. Also, I was able to add a 10% coupon to my order. Imagine the savings! (Tip: compare sites as frequently as you can and use coupons).
- Coupons. Besides the already discounted prices, you may be able to get a 10% coupon for your first purchase. I was able to use a USPS Movers coupon which reduced the price of my purchase too. It costs $1.00 in total for the coupon.
- Huge selections. You can sort through hundreds of options! You aren’t limited to a store’s selection and you can find a ton of unique items from a variety of sellers.
- No pressure sales. Sometimes, when we enter a furniture store, there’s pressure to buy. Not online. You can do a ton of research, then make your decision without feeling rushed especially if you like to take your time. No competing with commissions.
- Quick & Easy Process. Select what you like, pay online, and wait for your furniture to arrive. It’s a quick and easy transaction that you can complete from just about anywhere. If you are lucky, shipping is sometimes free.
- No sales person. If you prefer a sales person or rely on customer service to help you through the furniture buying process, purchasing online can be MORE work. There are sales people who are extremely knowledgeable about furniture and can be a resource for you. However, you are typically on your own online, so read up on how to buy good quality furniture beforehand.
- Furniture stores are suffering. Now that people are relying on discounted online retailers, it can be hard for furniture businesses and their employees to survive. I felt guilty about this one when the sweetest sales woman helped me out. Although I really wanted to buy from her, the retailer she works for is known for extremely high markups for average quality furniture. I did not know this until I did my research. Yes, I almost bought a $1,200 but found a similar one I’m pleased with online for more than half the price.
- Items look different online. When the product you ordered doesn’t look like the photo at all or it wasn’t quite what you expected, you will need to coordinate a return. Unfortunately, it’s hard to tell what your product is truly like until it arrives.
- You HAVE to rely on reviews and product descriptions. The last thing anyone needs is to find the PERFECT sofa only to find out it feels like sitting on a rock! If you don’t read the reviews, it can be hard to determine certain features of your product. This also includes the product description which MUST be read. Not doing this may result in a product you are unhappy with. With major retailers known for good quality (i.e. Ethan Allen), you don’t have to worry as much, but this is different with online retail. Quality can be hit or miss, so research is key.
- Assembling and removing furniture. Are you okay with assembling your own furniture? The base of our sofa came whole, but the legs had to be screwed on. Things like this may not be appealing to some folks. Also, some major furniture chains will take your old furniture for you if you buy from them! Not online though (as far as I know).
After ordering online, I can say that I will be a return customer because I’m very happy with the furniture I received. It took me a while to do research, but it was all worth it especially for the price! There’s ALWAYS discounts! However, as I mentioned, there are pros and cons to purchasing online which you should consider before you buy. If you truly want to save money, you need to compare sites, use coupons, and do your homework.
Have you ever purchased online and was it a good or bad experience? Were you able to save hundreds?